Accessories/ Shipping & Returns
Shipping & Returns
Everything you need to know about getting your accessories, and what to do if something isn’t right.
This policy applies only to accessories purchased through the Golfsheds online store. It does not apply to Golfsheds simulator enclosures, which are covered by the terms of your purchase agreement. Questions about your Golfshed? Contact your Golfsheds representative directly.
⛟
Free standard shipping
On every order to the contiguous U.S.
⏲
Ships in 2-4 business days
Tracking sent as soon as it leaves our shop.
⤹
60-day returns
Like-new items with all hardware included.
Shipping
Method
Est. delivery after shipping
Cost
Standard
Expedited
Free
3-7 business days
Calculated at checkout
1-3 business days
Orders ship within 2-4 business days. Orders placed on weekends or holidays begin processing the next business day. You’ll receive a confirmation email with tracking as soon as your order ships.
Processing time
Free standard shipping applies to the contiguous United States, For Alaska, Hawaii, and U.S. territories, email us before ordering and we’ll send a shipping quote. We don’t ship internationally at this time.
Where we ship
Impact screens and other oversized items may ship separately from the rest of your order and can require a signature on delivery.
Larger items
Damaged, defective, or wrong item?
We’ll make it right at no cost to you. Please inspect your order when it arrives and contact us within 7 days of delivery with:
Your order number
Photos of the item and the outer packaging
Please keep the original packaging until your claim is resolved. We’ll ship a replacement and cover all shipping costs.
Returns
If you’re not happy with your purchase, you can return it within 60 days of delivery.
To be eligible, items must be
In like-new condition, uninstalled and unused
Returned with all hardware, parts, and accessories included
Returned in the original packaging whenever possible.
Impact screens that have been installed or hit
Custom or made-to-order items
Items marked final sale
Not eligible for return
Email orders@golfsheds.com with your order number and the item you’re returning.
We’ll reply within 1 business day with your return authorization and shipping address.
Ship the item back with tracking. Returns sent without authorization can’t be accepted.
How to start a return
Return shipping and refunds
Return shipping is the customer’s responsibility, unless the return is due to our error or a defect. Once we receive and inspect your return, we’ll issue a refund to your original payment method within 5 business days. Expedited shipping charges are non-refundable.
Need a different item? Start a return for the original and place a new order. That’s the fastest way to get what you need.
Exchanges
Questions about an order or product?
Our team typically responds within 1 business day, Monday-Friday, 9am-5pm MT.